Service Thrive

Terms & Conditions

As of February 1, 2021. Terms & Conditions, Cancellation Policy.

1. Authorization:
By checking out I authorize Littlejohn’s Web Shop, DBA Service Thrive to charge my credit card and/or deposit of check for agreed upon website purchase.

2. Payment:
We ask for payment up front before starting work.

3. Revisions:
Client is allowed up to 1 design (layout) revision and 2 content (text/images) revisions during the design process and before approval of the specific web page. Revisions requested after 10 business days from the day sent for approval (via email) or after approval, may have additional charges at $150 per hour.

4. Timeframe:

Campaigns and systems normally take 1-2 weeks to complete, depending on the system, our current workload, total amount of campaigns and web pages, and client approval response time. We work hard to meet deadlines and strive to create the best product.

5. Cancellation Policy:

5a. Monthly Services:

Monthly services listed on this website are considered a month-to-month or year-to-year agreement (unless otherwise noted in a written agreement). Your proposal will set forth which service and payment commitment(s) you have selected. If you select a Service on a month-to-month basis or year-to-year basis, you also agree that the service automatically renews each month or year respectfully unless terminated. If you select a service through a Multi-month Agreement you agree to continue the Service for the entire period of months designated in your proposal, after which your service will continue on renewing for the same term it was originally purchased unless terminated.

You may cancel your monthly or annual services by emailing help@servicethrive.com at least 30 days prior to your renewal date. This authorization will remain active until cancelled. You may be obligated to pay additional fees related to cancellation. For six month (or more) contracts, you are responsible for 50% of the remaining contract agreement.

5.b Web Design Services:

Website Projects are not eligible for a refund and any remaining balance of work completed will be due at time of cancellation. Websites that have waited more than 4 weeks for a response from the client will be put into an On-Hold status, and the project will be considered complete as is, unless we have a prior written agreement in place. This On-Hold status means that we will charge 10% of the total project value to reactivate and complete it per original specifications.

6. Authorization:

By checking out I authorize Littlejohn’s Web Shop DBA Service Thrive to charge my credit card for agreed upon website purchase, monthly hosting, and/or marketing services. I understand my information will be saved to file for future transactions on my account.

7. Disputes:

This Agreement and any disputes under the Agreement or related in any way to the Services will be governed in all respects by and construed in accordance with the laws of the State of California and, to the extent applicable, the federal laws of the United States of America, excluding their conflict of laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods. You agree (a) to submit to the jurisdiction of and venue in the state and federal courts located in the State of California and (b) not to initiate any legal proceeding against Littlejohn’s Web Shop DBA Service Thrive in any other jurisdiction.

8. Chargebacks:

We work to mutually resolved any disagreements with our clients, however, in the event of a chargeback we will assess a $150 fee, on a per instance basis regardless of the outcome.